Glamour Grid – Returns and Refunds Policy
At Glamour Grid, we believe that every piece should enhance your unique style. If your purchase doesn’t meet your expectations, our returns policy is here to assist you!
Return Eligibility
You can return items within 30 days of receiving your order. To qualify for a return, items must be unworn, in their original condition, and in the original packaging.
How to Return an Item
- Email our customer service at [email protected] to initiate your return.
- Include your order number and the reason for the return in your email.
- Follow the instructions provided by our team for returning your item.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the refund status. Refunds will be processed back to your original payment method within a few business days.
Non-Returnable Items
The following items cannot be returned:
- Final Sale Items: Items marked as final sale are non-returnable.
- Customized Products: Personalized or made-to-order items are not eligible for return.
Need Assistance?
If you have any questions regarding our return policy or need further assistance, please contact us at [email protected]. For shipping details, please refer to our Shipping Policy.